Tag: incident

Episode 415: Berkay on Incident Management

Filed in Episodes by on June 30, 2020 0 Comments
Episode 415: Berkay on Incident Management

Berkay Mollamustafaoglu, founder of Ops Genie, discusses the keys to an effective incident management process.  Many aspects of incident management are counterintuitive. Why does increasing the rate of change increase uptime?  Why is culture the most important thing to get right? Why is having zero incidents not a goal to aim for? SE Radio host […]

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